If you personally checked out Internet equipment from the ResTech Helpdesk, please return the equipment to the Helpdesk by May 16th to avoid charges to your Bursar's account. Please remember that if you checked out equipment, you are personally and financially responsible for it.

Monday - Thursday: 8AM - 11PM

Friday: 8AM - 5PM

Saturday and Sunday: Closed

May 19 - June 6

Monday - Friday: 8AM - 12PM, 1PM - 4:30PM

Are you a student who will be living in the residence halls for the first time this fall? ResTech wants to know what YOU know about illegal file sharing. Complete a brief series of questions through August 15 and you may win a beautiful Red NIU Stadium Blanket!

*You must be a currently enrolled NIU student to win a prize

If you're having trouble connecting your computer to the network, click here simple troubleshooting steps. If you still need help please call the ResTech Helpdesk at 753-6267.

We strongly encourage you to have your personal computer prepared before Opening Day Move-In in order to avoid the peak demand for technical support that occurs at the start of the semester. All rooms have Internet access, and in order to keep an effective network we have a few guidelines.

General Information:

• Cisco Clean Access is required in order to use the NIU network (see below).
• You need an Ethernet cable and Ethernet card to use the in-room connection.
• You need an 802.11b (or better) wireless network card to connect to the NIU wireless networks that are available in specific locations.
• Personal routers and/or wireless access points are prohibited. Unmanaged switches can be used if residents want to connect more than one device in their room.

Cicso Clean Access Agent - The Clean Access Agent resides on the client's machine, authenticates the user, and scans for the required patches and software on both the wired and wireless networks. The software will be provided by NIU upon arrival.

Computer Requirments for Windows Machines:

• Windows XP or Vista. Older versions of Windows are no longer supported.
• Must be a legal version of the operating system as defined by the Microsoft Windows Genuine Advantage Program.
• NIU’s version of McAfee anti-virus software. Available free to NIU students here.

IMPORTANT - It is highly recommended that any and all anti-virus software be removed prior to installing the NIU version of McAfee Anti-Virus. Running more than one anti-virus application can cause many problems on your computer.

Other Information:

• The ResTech Connection CD will be provided upon move in and has detailed instructions to help you get online with your personal computer.
• Clean Access requires Mac and Linux users to authenticate, but they will not be required to install any software.

Colleges and universities, including NIU, face increasing pressure from organizations such as the RIAA (Recording Industry Association of America), BSA (Business Software Alliance), SafeNet, Inc., and the MPAA (Motion Picture Association of America) to address copyright infringement issues on campuses.

Click here for more information.

The Everything Technology Handbook - Everything Technology at Northern Illinois University is brought to you by the cooperative efforts of Information Technology Services and Residential Technology. Each group contributes to the information provided so that students are able to make the most of the technology offered at NIU.

Blackboard - NIU's Course Management System

Password Reset - Forget your password? Look up, change, or reset your password here, 24/7.

NIU Weather - A small division of the Heating Plant and Environmental Health and Safety, NIU Weather provides updated meteorological information and weather warnings for the NIU campus.